Effective Date: May 01 2025

Welcome to LILO Sourdough Creations! By placing an order through our website, you agree to the following terms and conditions:

Ordering & Pickup

  • All orders must be placed by Wednesday at 4PM for pickup at the Lenox Farmers Market on Fridays from 11AM–3PM.

  • Orders are for pickup only. We do not offer shipping or delivery at this time.

  • Please double-check your order details before submitting. Once an order is placed, we may not be able to make changes.

Payment

  • All orders must be paid in full at the time of checkout.

  • We accept payments through our secure online ordering system.

Cancellations & Refunds

  • Orders may be canceled for a full refund if requested by Wednesday at 4PM.

  • We cannot offer refunds for missed pickups or last-minute cancellations.

  • If there’s an issue with your order, please contact us immediately and we’ll do our best to make it right.

Product Availability

  • All of our baked goods are made in small batches and availability may vary.

  • If a product becomes unavailable after you place your order, we’ll contact you as soon as possible to offer a substitute or a refund.

Food Allergy Notice

Our products are made in a kitchen that uses wheat, eggs, dairy, nuts, and other potential allergens. While we do our best to avoid cross-contamination, we cannot guarantee that our products are free of trace allergens.

Privacy

We respect your privacy. Please refer to our [Privacy Policy] for information on how we collect and use your personal data.

Contact

If you have any questions about these terms, please reach out to us at:

lilosourdoughcreations@gmail.com

Lilo Sourdough Creations